Help with your computer or website when you need it.
We can offer the following help
How does it work?
You just need to download and run a simple program so that we can see and interact with your computer.
Just give us the 9-digit code from the software so that we can connect and start to help with your problem.
Our Support uses the same high-performance engine. Enjoy HD quality, sound, and fast connections.
All remote sessions are protected with TLS and 256-bit AES encryption.
All connections, file transfers, and management events are logged.
We can transfer and backup files for you to make sure your files are not lost.
While we are in your remote session, we can chat and help with other problems you may have with the computer.
Download the Remote Access Software
We need you to download a small program so that we can make a remote connection to your device.
Please click one of the links below to download the software.
Launch the downloaded program.
It may be in your Downloads folder.
We then need you to give us the 9-digit number to connect.
When you want to end the support session, be sure to quit the program.